Privacy Policy

Loyal Servants operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

We may collect or process the following categories of personal information, depending on how you interact with the Services:

• Contact details including your name, address, phone number, and email address.
• Financial information including payment card information, transaction details, and payment confirmation.
• Account information including your username, password, preferences and settings.
• Transaction information including items you view, add to cart, purchase, return, exchange or cancel.
• Communications including information you provide when contacting customer support.
• Device information including your IP address, browser type, and other unique identifiers.
• Usage information regarding how you interact with and navigate the Services.

How We Use Your Personal Information

• Provide and improve the Services: Process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
• Marketing and Advertising: Send promotional communications and show relevant advertisements based on your activity.
• Security and Fraud Prevention: Authenticate accounts, provide secure payments, and detect fraudulent or illegal activity.
• Communications: Provide customer support and maintain our business relationship with you.
• Legal Reasons: Comply with applicable law, respond to legal process, and enforce our terms.

How We Disclose Personal Information

We may disclose your personal information to third parties in these circumstances:

• With vendors and service providers who perform services on our behalf (e.g., payment processing, data analytics, fulfillment and shipping).
• With business and marketing partners for advertising purposes.
• When you direct or consent to disclosure to third parties.
• With our affiliates or within our corporate group.
• In connection with business transactions, to comply with legal obligations, or to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties located in other countries.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority.

Security and Retention

No security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of personal information we maintain.
• Right to Correct: Request correction of inaccurate personal information.
• Right of Portability: Receive a copy of your personal information.
• Communication Preferences: Opt out of promotional emails using the unsubscribe option.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the “Last updated” date.